Shipping policy

Shipping Policy

Last Updated: July 26, 2026

At NoarmyNYC, every order is carefully inspected, packaged, and shipped to ensure your item arrives safely.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders are not processed or shipped on weekends or major holidays.

During periods of high order volume, processing times may be slightly extended.

Shipping Methods

Orders are shipped using trusted carriers such as USPS, UPS, or FedEx.

The shipping carrier and service selected may vary depending on the destination, package size, value, and availability.

Tracking information will be provided once your order has been shipped.

Signature Confirmation

To help protect both our customers and NoarmyNYC, signature confirmation may be required for high-value orders.

At our discretion, we may also purchase additional shipping insurance for valuable shipments.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Once an order has been placed, we cannot guarantee that shipping information can be changed before the order is processed.

NoarmyNYC is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided by the customer.

Delivery

Estimated delivery dates are provided by the shipping carrier and are estimates only.

NoarmyNYC is not responsible for shipping delays caused by weather, carrier delays, customs processing, natural disasters, or other events outside of our control.

Lost, Stolen, or Delayed Packages

Once an order has been accepted by the shipping carrier, delivery is the responsibility of the carrier.

If your tracking information indicates that your package has been delivered but you cannot locate it, we recommend:

  • Checking around your delivery location.

  • Contacting household members or neighbors.

  • Contacting the shipping carrier to open a delivery investigation.

NoarmyNYC is not responsible for packages that are lost or stolen after the carrier marks them as delivered.

Damaged Packages

If your package arrives visibly damaged, please:

  • Take clear photographs of the unopened package before opening it.

  • Take photographs of any damage to the item and packaging.

  • Contact NoarmyNYC within 48 hours of delivery so we can assist with any applicable shipping claim.

International Shipping

International customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by their country.

NoarmyNYC has no control over these fees and cannot estimate their cost.

Shipping Restrictions

We reserve the right to cancel or refuse shipments to addresses or destinations that present an elevated risk of fraud or are otherwise deemed unsafe or undeliverable.

Order Tracking

Once your order ships, you will receive tracking information by email.

Please allow up to 24 hours for tracking updates to appear after the carrier receives your package.

Contact

If you have any questions regarding shipping, please contact NoarmyNYC before placing your order. We are happy to answer any shipping-related questions before your purchase.